How to Provide Services During Quarantine in Ukraine: Legal Requirements and Practical Advice

 

Proper provision of services under quarantine conditions requires entrepreneurs to strictly adhere to the temporary recommendations of the Chief State Sanitary Doctor of Ukraine. Due to the gradual easing of restrictions, specific anti-epidemic protocols have been developed for each type of activity.

Lawyers at Law Business Association have gathered the current regulatory framework so that your business can operate safely and without the risk of significant fines.

MOH Recommendations by Activity Type

To ensure the safety of clients and staff, business entities must be guided by the specialized decrees regulating work during the pandemic:

• Hairdressers and Beauty Salons: Decree №20 dated 09.05.2020.
• Catering Establishments: Decree №18 dated 09.05.2020.
• Dental Care: Decree №19 dated 09.05.2020.
• Office Premises: Decree №16 dated 09.05.2020.

General Safety Rules for Entrepreneurs

Regardless of your business profile, there are universal requirements, and ignoring them can lead to administrative liability:

1. Mandatory temperature screening of all employees before their shift.
2. Availability of hand sanitizers at the entrance to the premises.
3. Use of personal protective equipment (PPE) by staff and visitors.
4. Compliance with social distancing (minimum 1.5–2 meters between visitors).

Important: Do you have doubts about the correct implementation of anti-epidemic measures? Our lawyers will conduct a quick audit and provide comprehensive consultations to protect your business from fines.

What Services are Available During Quarantine?

Despite the restrictions, a significant part of state services and registration actions remains available (although procedures may be modified):

• Vehicles: Registration of new cars (considering document submission challenges) and re-registration due to loss/theft of the certificate.
• Driver’s License: Document recovery in case of loss or theft.
• Business Registration: Online registration of sole proprietorships (FOP), data updates, or closure of activities via the “Diia” portal.
• Corporate Issues: LLC registration based on a model charter or transitioning a legal entity to a model charter.
• Permit System: Registration of market operator capacities, obtaining operational permits, and fire safety declarations.
• Foreign Economic Activity: Issuance of import/export licenses and registration of joint investment activity agreements.
• Tax Matters: Registration of RRO (cash registers), accounting books, and obtaining electronic copies of registration certificates.
• Labor Relations: Obtaining or renewing work permits for foreigners.

Services to Postpone

There are several services whose provision is temporarily suspended or significantly restricted until the quarantine ends:

• Obtaining permits for storage and carrying of weapons (hunting, cold, pneumatic).
• Re-registration of used vehicles (except for cases of lost documents).
• Registration of paper income accounting books (their use is temporarily suspended during the quarantine).
• Obtaining paper extracts from the register of single tax payers.

Challenges in ASC (CNAP) Operations and Construction

Although Administrative Service Centers (ASC/CNAP) are officially operating, quarantine measures are causing significant delays in the construction sector:

• Registration of notices and declarations on the commencement of construction work.
• Issuance of construction permits and certificates of acceptance of objects into operation.
• Obtaining a construction passport and urban planning conditions and restrictions.

Useful Resources and Assistance

To adapt your business to the new conditions, we recommend using verified sources:

• Comprehensive Business Support — assistance in legal adaptation.
• Official MOH Clarifications — all decrees of the sanitary doctor.
• CMU Decree №343 — the basis for the gradual easing of quarantine.

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